Manage or cancel your subscription
Use the Polar customer portal to cancel, update your card, download invoices or find your license key again.
Payments for AppRankHero are handled by Polar, our Merchant of Record. You manage your subscription in the Polar customer portal, no AppRankHero password needed.
Open the customer portal
- Go to polar.sh/dedaldev/portal. The link is also in the receipt email from Polar.
- Enter the email address you paid with.
- Polar emails you a one time code. Enter it to sign in.
What you can do there
- See your active subscription and past orders.
- Cancel your subscription.
- Update your payment method.
- Download invoices and receipts, and add company details such as a VAT number or a billing address.
- Copy your license key. We also email it to you right after the purchase.
Cancel
- Sign in to the customer portal.
- Open your AppRankHero subscription and choose to cancel it.
You keep Pro or Studio until the end of the period you already paid for. After that your account moves to Free and nothing is deleted. See Plans and limits.
Switch plans or billing period
To move between Pro and Studio, or between monthly and yearly, use the portal if it offers the change. If it does not, write to support@apprankhero.com and we help you switch.
Questions and answers
Can I get a refund?
Write to hello@apprankhero.com with the email you paid with and tell us what happened.
Why does my statement say Polar?
Polar sells AppRankHero on our behalf as Merchant of Record. It charges the payment, handles sales tax and VAT, and issues the invoice.