AppRankHero Help Center

How can we help?

Guides for the Mac app, App Store and Google Play tracking, reports, teams, licenses and AI tools.

Getting started

Install the app, sign in and add your first app.

Tracking keywords

Add keywords, read ranks, popularity and difficulty.

Google Play

Track Android apps next to your App Store apps.

Competitors and discovery

Find keywords and watch the apps around you.

Reports

Rank reports by email and in Slack.

Teams

Work together with owners, members and viewers.

Billing and licenses

Plans, license keys, invoices and discounts.

AI and MCP

Connect ChatGPT, Claude and other AI tools.

Troubleshooting

Fix sign in, updates and ranks that do not move.

Still need help?

A person reads every message. We usually reply within two business days.

Email support

Sign in trouble, billing, a rank that looks wrong. Tell us your account email and what you see.

support@apprankhero.com

What is new

Every Mac app release and every website and server change, newest first, with an RSS feed.

Read the changelog

System status

Live checks of the API, scheduled jobs and the workers that scan the App Store and Google Play.

See system status