AppRankHero Help Center
How can we help?
Guides for the Mac app, App Store and Google Play tracking, reports, teams, licenses and AI tools.
Popular: Install the app Add your first app How ranks are measured Activate your license key Connect ChatGPT, Claude and other AI tools (MCP) Troubleshooting ranks not updating
Getting started
Install the app, sign in and add your first app.
Tracking keywords
Add keywords, read ranks, popularity and difficulty.
Google Play
Track Android apps next to your App Store apps.
Competitors and discovery
Find keywords and watch the apps around you.
Reports
Rank reports by email and in Slack.
Teams
Work together with owners, members and viewers.
Billing and licenses
Plans, license keys, invoices and discounts.
AI and MCP
Connect ChatGPT, Claude and other AI tools.
Troubleshooting
Fix sign in, updates and ranks that do not move.
Still need help?
A person reads every message. We usually reply within two business days.
Email support
Sign in trouble, billing, a rank that looks wrong. Tell us your account email and what you see.
support@apprankhero.comWhat is new
Every Mac app release and every website and server change, newest first, with an RSS feed.
Read the changelogSystem status
Live checks of the API, scheduled jobs and the workers that scan the App Store and Google Play.
See system status